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Where do you ship to?We currently only offer shipping in the U.S. Please contact us about international shipping.
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When can I expect to receive my order?We understand that receiving your order in a timely manner is important to you. We strive to process and ship all orders within 2-3 business days. Shipping times may vary depending on your location, but typically take 3-5 business days. Please note that these are estimates and can vary based on factors such as weather conditions and shipping carrier delays. Once your order has shipped, you will receive a tracking number via email to track your package. If you have any questions about your order status, please feel free to contact us.
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Do you offer returns or exchanges?We currently do not accept returns or exchanges.
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My order is incorrect or damaged. Can I get a replacement?Yes, if your order is incorrect or damaged, please contact our customer service team within 10 days of receiving your package. We will work with you to provide a replacement for the item(s) in question.
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What custom products do you offer?We offer the option to create custom orders for stationery sets, prints, and invitations. Whether you want to add a personal touch to a gift or need custom invitations for an upcoming event, we can help bring your vision to life. Simply contact us with your ideas and we will work with you to create the perfect design.
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How long do custom orders take?Custom orders typically take 2-3 weeks to be completed and shipped. However, this can vary depending on the complexity of the order and the availability of materials. We will keep you updated on the progress of your order and provide an estimated shipping date. If you have any questions or concerns about your custom order, please don't hesitate to contact us.
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